If you fail to plan, you are planning to failBenjamin Franklin
No one likes uncertainty and most of our customers like to manage their uncertainty and have peace of mind knowing that we will be there in case of any emergency.
Keysoft offers a fixed price maintenance and training program for the first year.
Our maintenance program covers the following items:
- Training of key staff in use and maintenance of the system.
- Minor changes and improvements to work flow optimising the system. These changes are usually only recognised after people have been using the system for some time. This option removes the pressure of making sure every thing is 100% specified before the system is built and commissioned.
- Pro-active monitoring of server health and performance through automated email and log monitoring.
- Off-site backup of database. The backups can be schedule as often as every 30 minutes, bandwidth permitting.